There are over 4000 people worldwide dedicated to serving Booking.com’s customers and hotel partners.
To help travellers of all backgrounds easily discover, book, and enjoy the best places to stay in the world.
Through Booking.com, we offer an informative, user-friendly website with the best prices guaranteed.
Our goal is to provide business and leisure travellers with the easiest to use and most cost-effective way to discover and
book from a broad selection of accommodation options, wherever they travel in the world.
Our multilingual customer service team and call centre provide dedicated assistance and advocacy for all our customers.
Benefits for customers Lowest Prices
Booking.com guarantees the best hotel rates in both cities and regional destinations - ranging from small family hotels to luxury hotels.
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The Booking.com reservation service is free of charge. We do not charge you any booking fees or administration fees, and in many cases rooms offer free cancellation.
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Online hotel reservations are also helpful for making last minute travel arrangements. Hotels may drop the price of a room if some rooms are still available. There are several websites that specialize in searches for deals on rooms.
To improve the likelihood of filling rooms, hotels tend to use several of the above systems. The content on many hotel reservation systems is becoming increasingly similar as more hotels sign up to all the sites. Companies thus have to either rely on specially negotiated rates with the hotels and hotel chains or trust in the influence of search engine rankings to draw in customers.
The service provided by these companies to the hotels and the online consumer is that they provide a single database from which all reservation sources draw immediate room availability and rates. It is very important that hotels integrate with all the supply channels so that their guests are able to make accurate online bookings.
There are many ways of making the online reservation, most of the online reservation systems use the centralized GDS system for making the reservation with the hotel directly. Examples of the GDS are Sabre, WorldSpan, Travelport,
The online hotel reservation through GDS is just the tentative reservation, means that you do not need to pay at the time of reservation, instead pay at the time of check in or check out.
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